CRB is here to help collect from your non-paying customers!
No Collect - No Charge
- We report delinquent accounts to the credit bureaus for you.
- We use all forms of legal communication to connect with your customer, which may also include an in-person meeting.
- 24/7 online access to view collection notes and place new accounts (upon request).
If you're tired of getting the run-around from your non-paying customers, let CRB help!
Professional, persuasive, and persistent. Our goal is to collect your past-due receivables in an amicable manner which may leave the door open to future sales, should you desire. We work on a contingency basis, so there is no charge if we do not collect any funds.
Legal Forwarding & Monitoring
If our in-house efforts are not yielding desired results, we have a network of contingency-based attorneys that we may forward the account to and increase urgency. Suit recommendations will be provided to you on applicable accounts for you to decide what the final course of action may be.
In-Person Debtor Visits
If your debtor is hiding behind their phone, we may send a seasoned representative to make a professional visit to their place of business in an effort to make contact and secure payment. Of course, this is not feasible to do on every account, but if the trip is justifiable and economical, we will make a visit. If the debtor is in business and available during the visit, a payment of some size is usually collected.
Impacting Credit Reports
We report delinquent accounts to Experian® to impact your non-paying customer's credit score. CRB is also a provider of Experian® credit reports.
Online Client Access
Ask us if you would like to be setup with credentials to login to our online portal to view collection notes and place new accounts. See more below.
Client Access Web (CAW)
In addition to receiving our monthly status reports in the mail, you may also go online and review collection notes and submit new accounts with our Client Access Web (CAW) system, which is updated daily. Please contact our office to let us know you would like to take advantage of this free service and we will set you up with your unique user ID and password to login to CAW. If you already have your login information, please press 'Launch CAW' proceed.
If you have a single account you would like to place with us, you can use the simple form below without needing to login.
If you have multiple or batch accounts, please give us a call so we can work with you to see what the most efficient way is to submit the accounts to us. We have many clients that place large batches of accounts monthly and we are dedicated to working with your company to make this as smooth of a process as possible.
To submit an account using this website, please click "Your Information - Step 1" to load the first section, and then click on the subsequent sections to fill out the required information. The option to submit your account is at the bottom of the third step.
*Please understand that by submitting an account to us using this placement form, we will commence work on it immediately. If you have any inquiries about our services or what we can do for you on a particular account before submitting, please contact us first.
Based in Dallas, TX, Commercial Recovery Bureau, Inc. has been helping companies from all over the United States
collect their past-due accounts-receivables since 2000. We have a staff of talented professionals that each bring many years of experience to the table for your benefit.
President of CRB, Bill Zoltan, is no newcomer to the world of collections. He spent many years at Dun & Bradstreet in the 1970's where he was recognized with the prestigious D&B Presidential Citation for his contributions. In the 1980's, he became a staff member at NACM (National Association of Credit Managers), where he provided a strong and proven collection and credit history and experience at a national level. He has monitored and serviced various National Industry Credit Groups and has provided training and seminars to credit professionals.
CRB is a member of the International Association of Commercial Collectors (IACC) and the Commercial Law League of America (CLLA).
We are open Monday - Friday 8AM - 5PM (CST)